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The doctors, nurse practitioner and nursing team run surgeries and clinics at various times between 08:00 and 18:00 Monday to Friday - Consultations are by appointment only.
We strive to maintain 48 hour access to our medical team for all patients so we need to limit the number of appointments we make available for advance booking, therefore the majority of appointments for GPs are “book on the day”.
Nurse’s appointments are mainly bookable in advance. Telephone appointments with a GP are also available to book in advance.
Each appointment is for one person only with one complaint. If you have a number of concerns that you need to discuss further appointment time will be necessary. Please advise reception of your needs when booking your appointment.
The reception team are responsible for managing the allocation of appointments and to do this effectively they will ask for details. The receptionist needs only the briefest detail to be able to direct patients to the most suitable clinician (Doctor, nurse Practitioner, practice nurse or Health Care Assistant).
Note: Patients will NOT be seen without an appointment unless it is a medical emergency. If you arrive late for an appointment we cannot guarantee that you will be seen, you may need to make another appointment.
If you cannot keep a booked appointment please telephone the surgery as soon a possible so that the appointment time can be allocated to another patient.
The surgery also offers “ring-backs” for patients who may require urgent medical assistance but no appointment is routinely available or requires urgent service. This service involves either one of the GP’s or the nurse Practitioner calling the patient on the phone within a few hours. Messages cannot be left on answer machines therefore it is vital that you can give a telephone number where you can be contacted.